Returns & exchanges & Cancellations
We do not accept returns, exchanges and cancellations. All sales are final. Please contact us if you have any problems with your order. We are not responsible if the product is damaged by use of customer.
Shipping
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
We are not responsible for any lost or stolen product.
If package is returned to sender due to incorrect package/address details, buyer is responsible to pay for reshipment.
Singapore Delivery:
Processing Times:
The time we need to prepare an order for shipping varies, please allow 1 - 3 working days for your orders to be shipped. This is how long it takes us to process, pack & post your order.
Tracking:
All shipping is tracked. You will be automatically sent a tracking number when your order is fulfilled. Parcel will be deliver to the letterbox. Estimate delivery time, 1 - 2 business days.
Terms & Conditions on Pre-ordering items:
Pre-order is placing orders in advance which requires a full payment from a client interested in procuring the said item/product.
Please make sure you have read and understood all the conditions written here before submitting your Orders.
TERMS & CONDITIONS:
1. “Full payment” is required & should be made via the available payment mode.
2. Cancellation of orders is not allowed once the Order has been submitted and paid nor could it be exchanged for other tools/items or services being rendered. All pre-orders made are considered as sold.
3. Pre-orders are non-transferable and non-refundable.